Touchjet Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.touchjet.co.nz and use our services.
We are a New Zealand registered company and comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles.
1. Information We Collect
We may collect the following types of information:
Contact information — name, email address, phone number, and company name when you reach out to us via email or contact forms.
Project information — details about your project requirements, technical specifications, and business needs shared during consultations.
Usage data — anonymised analytics data about how you interact with our website, including pages visited, time spent, and referring sources.
Technical data — IP address, browser type, device information, and operating system collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
Respond to your enquiries and provide project consultations.
Deliver, maintain, and improve our software development services.
Send project updates, invoices, and service-related communications.
Analyse website usage to improve user experience and content.
Comply with legal obligations and protect our rights.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service providers — trusted third-party tools we use to operate our business (e.g., email hosting, analytics, cloud infrastructure), who are contractually bound to protect your data.
Legal requirements — when required by law, regulation, or legal process.
Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice.
4. Data Storage & Security
We take reasonable precautions to protect your information using industry-standard security measures. Data may be stored on servers located in New Zealand and Australia via Google Cloud Platform. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect anonymised usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or outdated information.
Request deletion of your personal information, subject to legal obligations.
Complain to the Office of the Privacy Commissioner if you believe your privacy has been breached.
7. Third-Party Links
Our website may contain links to third-party websites, including our product Nicepring (www.nicepring.ai). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: